Multi-Tenant eCommerce

Build a scalable multi-tenant eCommerce platform to serve multiple tenant from a single instance software. Reduce TCO, combine separate databases, and use shared infrastructure while maintaining secure access control.

RECOGNIZED BY
Medusa Experts logo
Clutch rating
Clutch badge

Why decide on Multi-tenant eCommerce with Rigby?

One Core Platform, multiple tenants

Maintain one core commerce platform that you own and control, while running many independent stores on top of it. Whether for clients, partners, or branches, each tenant receives its own branding, catalog, and admin panel. All tenant data remains strictly isolated, yet the entire ecosystem lives on one shared, scalable infrastructure - eliminating the operational burden of maintaining dozens of separate systems.

Built for Networks & B2B Scaling

Multi-tenant eCommerce is the answer if you manage a network of branches, franchisees, or dealers. It allows you to serve B2B customers who require separate environments with their own distinct prices and terms. If you find yourself thinking, "We can't keep spinning up one more separate store every time we win a new client," you are ready to move beyond basic online stores into true multi-tenant territory.

Tailored solution for Multi-tenant architecture

Move away from the inefficiency of managing a dedicated instance for every client. Traditional setups often require spinning up separate virtual machines for each customer, leading to ballooning infrastructure costs. Multi tenancy solves this by allowing different tenants to run on a single software instance. This approach drastically reduces the overhead associated with maintaining multiple instances.

Grow multiple customers without limits

Scale your operations instantly. By adopting a multi tenant platform, you can onboard new tenants without the slow process of deploying separate infrastructure. This architecture empowers the platform to support multiple customers and expand into different industries without increasing DevOps workload.

Isolated environments on shared resources

Security is the primary concern in multi tenancy. Implement robust security measures to ensure that each database keeps data logically isolated. By creating isolated environments, multiple users can operate safely within the system. This allows you to optimize operational costs by maximizing the usage of shared resources rather than paying for idle dedicated resources.

Support diverse business needs

Configure different pricing structures, access controls, and inventory rules for each tenant. Whether serving B2B, B2C, or hybrid models, maintain flexibility within a single environment. This ensures that while tenants share the same resources, they experience a branded, customized storefront unique to their business needs.

Multi-Tenant Architecture in eCommerce: The Complete Guide (2026 Edition)

Learn how multi-tenant architecture helps you serve multiple entities without multiplying code or infrastructure.

What you will get from our Multi-tenant eCommerce development service?

Easily onboard new tenants, support complex hierarchies, and scale the platform without increasing complexity. Rigby utilizes multi tenancy strategies to build architectures that are robust, secure, and easier to maintain. Here’s what you’ll gain:

1

Modern eCommerce stack

Leverage open-source technologies like Medusa.js, Node.js, and React to build a true multi tenant platform. As Medusa experts, the team utilizes its modular architecture to support multi tenancy natively, ensuring the solution is future-proof. This approach avoids the limitations of legacy single tenant architecture.

2

Maintain control with Flexible Development

Operate on a Time & Materials basis to maintain transparency and control over the project scope. Whether adapting to new market opportunities or refining tenant architectures, this agile process ensures the platform is delivered according to specific business goals.

3

Support for Complex Operations

Gain a platform engineered to handle the specific nuances of your business model, not just a standard store. We deliver advanced user management with granular access control to secure tenant data, and build real-time inventory synchronization engines to manage stock. This ensures you realize the full speed and cost-efficiency of the architecture without compromising on operational accuracy.

4

Proof of concept first

Validate the multi tenant ecommerce idea before full-scale development. A Proof of Concept (PoC) focused on a core feature allows for the verification of technical capabilities and the viability of the multi tenant architecture before committing to the full project.

5

Global timezone alignment

Ensure smooth communication regardless of operation location. Development aligns with the client's time zone to keep progress efficient, turning time differences into a development cycle advantage.

Let’s build together

Let’s talk about how we can build your commerce project — tailored to your business, powered by Rigby

Office team of young professionals collaborating over a computer in front of a colorful geometric wallYoung professionals collaborating over computer during team meeting in modern office space

From Concept to Successful Multi-tenant eCommerce: Our Process

We guide you through every step: from defining the right idea to validating it with real users. Our proven process helps you move fast, test assumptions, and lay the foundation for scalable growth.

Business team photo of manager guiding a young professional working on Apple MacBook in modern officeThree professionals collaborating on MacBook in contemporary office workspace with green interior accents
01

Pre-implementation analysis

Define your business goals, multi-tenant strategy, and technical requirements to ensure a solid foundation for your eCommerce platform.

02

Minimum Viable Product design

Design a Minimum Viable Product (MVP) for your focused on multiple instances essentials, that address your audience, eCommerce industry, and business model.

03

Development and pilot project

Build the core components of your multiple tenants platform, including storefronts, inventory synchronization, order management, and integrations with payment and shipping providers.

04

User testing and feedback

Gather insights from early adopters, analyze store performance and ensure your multi-tenant platform is optimized for seamless management before the full launch.

05

Review and roadmap

Analyze results, determine the project's success, and plan ongoing updates and improvements of your multi-tenant architecture with our expert project managers.

Our clients’ success stories

We don’t just deliver services — we also build modular, open-source tools and starters to speed up development and make innovation repeatable. Built on Medusa core. Designed by Rigby.

Multi-Tenant B2B2C Funeral Marketplace with 1,000+ Storefronts

Rapid Data partnered with us to architect a complex B2B2C multi-tenant marketplace. Our solution replaced manual coordination, reduced storefront launch time by ~90%, and delivered 1,000+ parallel storefronts in just 3 months, all while reducing the 3-year TCO by up to €400k+.

Rapid Data
Gerfried Aigner

Thanks for your good work and support throughout this project. The results have fully met our expectations!

Gerfried Aigner
Gerfried Aigner
CTO of Rapid Data GmbH

Medusa B2B Starter

Customizable template for wholesale and B2B operations. This project provides a complete foundation with multi-cart management, quote flows, and company controls, powered by Medusa 2.

IMAGES 1 / 7
ProKitchen website homepage featuring a banner with floating avocado, egg, nuts and cutting board, plus a popular categories row
ProKitchen frying pans and skillets page showing medium skillet, non-stick skillet with lid and stainless steel skillet
ProKitchen shopping cart listing mini pumpkin, broccoli and pomegranate with secure packaging options and checkout summary
IMAGES 1 / 7

Got a project in mind? Let’s talk

Jakub Zbąski
Jacob Zbąski
Co-founder & CEO

“We build engines for growth, tailored to how your business actually works. Let’s talk about how we can help bring your vision to life.”

Jacob Zbąski
Co-founder & CEO