How We Work
We deliver projects through a clear, milestone-based process structured around four key stages: Discovery, Definition, Design & Build, and Delivery. Our team focuses on proactive communication and agile execution, working across time zones without disruption.


Our process
Rigby delivers projects through a clear, milestone-based process structured around four key stages: Discovery, Definition, Design & Build, and Delivery.
Discover
At the first stage, we identify your business goals, user needs, and tech opportunities. Through workshops and workflow mapping, we analyze existing solutions and define the strategic direction to ensure your expectations are clearly understood.
- Stakeholder Workshops
- Workflow Mapping
- Tech & Market Analysis
Define
Next, we create the scope and architecture of your product, prioritize features, and design user journeys that align with your business goals. Together, we break the work into structured sprints and establish a scalable development plan.
- Feature Planning
- Backend & Storefront Architecture
- API & Integration Strategy
Design & Build
Using the Agile (SCRUM) approach, we build your product in sprints. You stay involved throughout the process with full visibility in tools like Jira and Confluence.
- UI/UX Design & Design Systems
- Frontend Development
- Backend & Integrations Development
Deliver & Scale
Our software development process ensures quality, performance, and maintainability with testing, DevOps, and agile delivery. You’re involved in regular live demos, and we refine the process based on feedback. Prepare for growth and iteration.
- QA & Release Management
- Agile Project Delivery
- Performance Optimization & Scaling
Let’s build together
Let’s talk about how we can build your commerce project — tailored to your business, powered by Rigby

From Concept to Successful Migration: Our Process
We guide you through every step: from defining the right idea to validating it with real users. Our proven process helps you move fast, test assumptions, and lay the foundation for scalable growth.

Pre-migration analysis
Analyze your e-commerce platform and business goals, assessing technical requirements, common challenges, and feasibility to ensure a smooth platform migration.
Migration strategy
Design a platform migrations strategy, focusing on key features that cater to your target audience's needs.
Development and data transfer
Set up your new Medusa platform and transfer core data, ensuring everything is functional and configured for your needs.
User testing and optimization
Through testing and feedback, identify any issues or user experience improvements.
Review and roadmap
Analyze results, determine the project's success, and plan the next stages of development process with our expert project managers.
Our clients’ success stories
Discover our successful projects delivered across North America, Europe, the Middle East, Africa, and Asia-Pacific


Rigby’s team seamlessly integrated into our operations, turning the time difference into a 24-hour development cycle advantage. Their MedusaJS expertise and technical prowess, paired with keen business acumen, have accelerated our market positioning and significantly enhanced our competitive edge. For any enterprise seeking to elevate their e-commerce capabilities, Rigby is an invaluable strategic partner.

Got a project in mind? Let’s talk

“We build engines for growth, tailored to how your business actually works. Let’s talk about how we can help bring your vision to life.”