How We Work

We deliver projects through a clear, milestone-based process structured around four key stages: Discovery, Definition, Design & Build, and Delivery. Our team focuses on proactive communication and agile execution, working across time zones without disruption.

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Our process

Rigby delivers projects through a clear, milestone-based process structured around four key stages: Discovery, Definition, Design & Build, and Delivery.

1

Discover

At the first stage, we identify your business goals, user needs, and tech opportunities. Through workshops and workflow mapping, we analyze existing solutions and define the strategic direction to ensure your expectations are clearly understood.

  • Stakeholder Workshops
  • Workflow Mapping
  • Tech & Market Analysis
2

Define

Next, we create the scope and architecture of your product, prioritize features, and design user journeys that align with your business goals. Together, we break the work into structured sprints and establish a scalable development plan.

  • Feature Planning
  • Backend & Storefront Architecture
  • API & Integration Strategy
3

Design & Build

Using the Agile (SCRUM) approach, we build your product in sprints. You stay involved throughout the process with full visibility in tools like Jira and Confluence.

  • UI/UX Design & Design Systems
  • Frontend Development
  • Backend & Integrations Development
4

Deliver & Scale

Our software development process ensures quality, performance, and maintainability with testing, DevOps, and agile delivery. You’re involved in regular live demos, and we refine the process based on feedback. Prepare for growth and iteration.

  • QA & Release Management
  • Agile Project Delivery
  • Performance Optimization & Scaling

Let’s build together

Let’s talk about how we can build your commerce project — tailored to your business, powered by Rigby

From Concept to Successful Migration: Our Process

We guide you through every step: from defining the right idea to validating it with real users. Our proven process helps you move fast, test assumptions, and lay the foundation for scalable growth.

01

Pre-migration analysis

Analyze your e-commerce platform and business goals, assessing technical requirements, common challenges, and feasibility to ensure a smooth platform migration.

02

Migration strategy

Design a platform migrations strategy, focusing on key features that cater to your target audience's needs.

03

Development and data transfer

Set up your new Medusa platform and transfer core data, ensuring everything is functional and configured for your needs.

04

User testing and optimization

Through testing and feedback, identify any issues or user experience improvements.

05

Review and roadmap

Analyze results, determine the project's success, and plan the next stages of development process with our expert project managers.

Our clients’ success stories

Discover our successful projects delivered across North America, Europe, the Middle East, Africa, and Asia-Pacific

Migrating Vintage Marketplace with +30k Products & +2k Vendors to Medusa

Patyna, leading polish vintage marketplace, transitioned from a limiting WooCommerce platform to a custom solution, offering a seamless experience for both buyers and curated sellers. Powered by Medusa, the platform supports 2,000+ vendors and features over 30,000 unique vintage pieces

Patyna
Christopher Olson

Rigby’s team seamlessly integrated into our operations, turning the time difference into a 24-hour development cycle advantage. Their MedusaJS expertise and technical prowess, paired with keen business acumen, have accelerated our market positioning and significantly enhanced our competitive edge. For any enterprise seeking to elevate their e-commerce capabilities, Rigby is an invaluable strategic partner.

Christopher Olson
Christopher Olson
CEO of NABX

Got a project in mind? Let’s talk

Jacob Zbąski
Co-founder & CEO

“We build engines for growth, tailored to how your business actually works. Let’s talk about how we can help bring your vision to life.”

Jacob Zbąski
Co-founder & CEO