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In most B2B organizations, the person placing an order is not the person authorized to approve it.
- A junior buyer assembles the cart.
- A department manager reviews the total.
- A finance controller checks it against the quarterly budget.
- For orders above a certain threshold, a VP signs off.
This structure is the default purchasing process for companies of any meaningful size and involves multiple stakeholders.
Yet most B2B eCommerce platforms treat approval workflows as secondary functionality: a feature added late, restricted to premium tiers, or delegated to third-party apps.
The result is that one of the most fundamental B2B requirements is consistently underserved, forcing buying teams back into email threads, Slack messages, and spreadsheets to manage approvals outside the system.
Compare what platforms support complex B2B workflows before committing to an architecture that forces approval flow into external tools, manual processes, or custom-built extensions.
In this chapter, you will discover:
- What functional B2B approval workflow process requires?
- How do leading platforms (Shopify, Magento, OroCommerce & BigCommerce) support multi-level routing and role-based permissions?
- Where platforms' limitations force custom development or third-party dependencies to provide an effective approval workflow?
Full chapter coming soon!
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